Return & Refund Policy for Httstorefashions.com

Introduction

Welcome to Httstorefashions.com! We are committed to providing you with a smooth and enjoyable shopping experience. This Return & Refund Policy outlines the procedures for returning items and receiving refunds. Please take a moment to familiarize yourself with the following guidelines.

1. Return Eligibility

To be eligible for a return, the item must meet the following criteria:

  • The item must be unused, in the original condition, and in its original packaging.

  • Returns must be requested within 30 days of receiving your order.

  • Items that are marked as “final sale” or “non-returnable” are not eligible for returns.

2. Return Process

If you wish to return an item, please follow these steps:

  1. Contact our customer service team at [email protected] within 30 days of receiving your order.

  2. Provide your order number and the reason for the return.

  3. Our team will send you detailed instructions on how to proceed with the return.

  4. Ship the item back to us using a trackable shipping method to the address provided.

Please note that customers are responsible for the return shipping costs unless the item is defective or we made an error in processing your order.

3. Refunds

Once we receive your returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used during the purchase. Please allow up to 10 business days for the refund to appear in your account.

  • Partial Refunds: If the returned item is damaged, used, or missing parts, we may issue a partial refund, depending on the condition of the returned item.

  • Non-refundable Items: Certain items, such as sale merchandise or gift cards, are not eligible for refunds.

4. Exchanges

At this time, we do not offer direct exchanges. If you would like a different item, please return the original item and place a new order for the replacement.

5. Damaged or Defective Items

If your order arrives damaged or defective, please contact us at [email protected] immediately. We will work with you to resolve the issue by either sending a replacement item or issuing a full refund, depending on your preference.

6. Order Cancellations

Orders may only be canceled before they are shipped. If you wish to cancel your order, please contact us as soon as possible at [email protected]. Once your order is shipped, it cannot be canceled, but you can initiate a return once you receive it.

7. Shipping Costs for Returns

If you are returning an item because it is defective or we made a mistake with your order, we will cover the return shipping costs. Otherwise, the customer is responsible for the return shipping fees. We recommend using a trackable shipping service for returns, as we are not responsible for items lost during return shipping.

8. Contact Us

If you have any questions or need assistance with a return or refund, please reach out to us at:

Email: [email protected]
Website: Httstorefashions.com

Our customer service team is ready to assist you and will respond as quickly as possible.

Thank you for shopping with Httstorefashions.com! We are committed to ensuring you have a positive shopping experience.